Our technicians will complete the pairing and initial configuration on the day of installation. However, if you experience technical problems after installation, you may need to add NANO back to your application.
You can install and use the app at no cost. Only if you need to use a public charging station will you need to register a payment card.
You have two options: you can top up your prepaid account in the app or register one or more debit/credit cards. Before each transaction, decide which payment method to use.
Yes. Each charging station shown on the map clearly shows all costs associated with charging. There are no hidden costs.
We strictly abide by all RODO regulations.
In addition, the APP is hosted on secure and encrypted servers that ensure secure transactions.
Check that your login information is correct
If the problem persists, please contact us directly