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Installation and maintenance

To date, we have completed more than 200 projects. We know how to optimize the timing of the entire process.

We will take care of all the paperwork and complete implementation of the investment. Your task will be only to provide information about your needs and expectations.

Design

Inspection, technical review and construction design of the investment.

Realization

Electrical connection, site preparation, and charging station installation.

Services

Charging station registration, certification and periodic maintenance

Support for top brands

3CHARGY offers a wide range of services, from installation to maintenance of public and private charging stations.

We offer certified technical support for the brands: Etrel - Scame - Keba - Alpitronic - EkoEnergetyka.

We operate in Europe.

All our services are available throughout Italy, Poland and other European countries. We are able to satisfy all customers, even the most demanding ones, in terms of service quality and response time.

Our priority is to ensure the safety of our employees, bystanders and future users of the equipment. We do not compromise on safety. We pay the utmost attention to the details and finish of our work. We will leave the site perfectly restored and clean.

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Private customers

Our services related to electric mobility cater to a wide range of people. The first group is individual customers who wish to build a compact vehicle charging station at their home.

Business customers

We also serve commercial customers and government agencies interested in ESVE solutions, for example in relation to changes in company vehicles offered to employees, as well as the desire to create charging points for their customers. Our comprehensive approach to the electromobility industry and our extensive experience enable us to meet the individual needs of each of our clients.

1. Acquisition of site plans.
  • Acquisition of connection conditions

  • Requesting an extract from the land registry

  • Acquisition of base maps

2. Preparation of the concept
  • Preparation of a preliminary concept

  • Guaranteed ability to rapidly expand the network

  • Development/acceptance of the final concept

3. Agreements between owners and investor
  • Agree the concept with the landowners

  • Execute network agreements with network managers

  • Obtaining the necessary administrative permits

  • Preparation of traffic organization project (if necessary)

4. Project execution
  • Completion of authorizations obtained

  • Preparation of descriptions and technical diagrams

  • Final selection of safety devices

  • Deliver the project for approval

Detailed design

We carry out comprehensive work on the construction of electric vehicle charging stations. We begin our work by talking with the customer to learn as much as possible about his or her needs and expectations. Then we focus on checking the existing infrastructure so that the charging station used is the most suitable.

After the installation work, our customer is not left alone: we provide extensive assistance during the operation of the solutions we have installed.

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Comprehensive maintenance and management service

We provide all routine and extraordinary maintenance services, in and out of warranty. Performing these services in a timely manner ensures that the charging station is as efficient as possible and does not interrupt or impede the schedule of electric motorists who need to charge their vehicles.

Especially in the case of HPC high-power DC charging stations, station downtime can cause serious damage and prolong the payback period, leading to loss of image and revenue. For the most demanding customers, we offer services with very short response times. If the charging stations are connected to the 3CHARGY Cloud system, we can receive early warnings of malfunctions through predictive maintenance, and if the problems are software-related, we can fix them remotely, without the customer noticing the problem.

+200

Completed projects

The installations we have made for residential and commercial clients.

24/7

Technical Support

For the most demanding customers, we offer uninterrupted technical support.

6h

Intervention

Ultra-fast response times for charging stations that cannot be stopped.

We are making electric mobility a reality

Discover the full range of services through which we support and implement our clients' projects

Design
Preliminary Services
  • Technical audits

  • Power supply verification

  • Preparation of the implementation schedule

  • Cost estimation

  • Determine the location of the station

  • Energy supply optimization

  • Design of building works

  • Detailed and comprehensive design

  • Provisions for the branch

  • Electrical measurements

  • Site documentation

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Implementation
Installation
  • Electrical connection

  • Agree on the location of the power supply unit.

  • Representative to the DSO

  • Control and measurement

  • Implementation of marking

  • Installation of EVSE

  • Delivery

  • Foundations

  • Installation

  • Setup and commissioning

  • Backend integration

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Services
Maintenance
  • Investor acceptance

  • Registration of station on maps

  • Representation of investors to the public administration

  • Station reception assistance

  • Maintenance and Support

  • Technical inspection with measurements

  • Service interventions

  • Scheduled maintenance

  • Verification of correct charging by EVs

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These are just some of the most common services we offer. We treat all projects on an individual basis.

FAQs

Everything you need to know about our services

All services are available throughout Europe

Yes. We guarantee the performance of services throughout Europe.

What happens if I decide not to continue after the initial audit?

The initial audit service with inspection by our staff is billed as one service. When you decide to proceed with the investment, the amount paid will be deducted from the total amount of work.

Is there a guarantee for your services?

Yes. Our services are covered by warranty, and in the case of some charging station manufacturers, installation by certified personnel is necessary to keep the product warranty valid.

What components do you use for repairs?

We use only original and manufacturer-certified parts in our work and repairs.

Do you also install home chargers?

Yes. We have a nationwide network of electrical installers who install our devices on favorable terms. You can also buy our devices directly from our certified installers.

Do you handle the preparation of documentation for state institutions?

Yes. We represent the investor in the preparation and submission of all required documents and in the final acceptance of the station by government departments.

Do you have more questions? Ask a question here

3CHARGY Cloud

Charging as a service

  • Payments and transactions

  • Roaming

  • Dynamic Load Management